FAQ Section 

• Frequently Asked Questions

• Q: How do I use the kit?

  • A: Follow the step-by-step guide and watch the instructional video for assistance.

• Q: How do I track my sample?

  • A: Enter your tracking ID in the sample tracking section to get real-time updates.

• Q: How long does processing take?

  • A: Most samples are processed within 3-5 business days, depending on lab workload.

• Q: What should I do if I make a mistake during collection?

  • A: If you believe you’ve made an error, contact our support team for guidance on what to do next.